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About our Business

Update January 2008
Update
(January 2005)

Contact Info:

Locations
E-mail
LousSurplus@yahoo.com

Directions:

MapQuest Directions to Zern's Farmers Market

MapQuest Directions to Green Dragon Farmers Market

Frequently Asked Questions:

Where do you get all this stuff?
Why should I shop at your store rather than other hardware stores?
You are open only on the week-ends.  What do you do the rest of the week?
Why don’t you like to be referred to as an Army-Navy Store?

Why was I your last hope?

 

About Our Business

Lou’s Surplus was started up around 1974, by Louis Krenzel and his wife May Krenzel. Lou, being inspired by his brother-in-law, Frank Kranzel and his business, "Auction City" in Gilbertsville, PA, modeled the business after his. Lou’s got its start in an approximately 300 square foot spot at the Green Dragon Farmers Market located in Ephrata, PA. Today Lou's Surplus has over 7500 sq. ft. between the Green Dragon and Quakertown Farmers Markets. As Lou’s Surplus continued to grow, Lou’s oldest son, Jeffery Krenzel, started to help out part time. In 1977, Lou and May opened their second store in the Quakertown Farmers Market. At that time their other son, Jules Krenzel, was brought into the business and soon thereafter, Jeff came in full time. As both stores continued to grow, Jeff and Jules opened another store in Levittown, PA, around 1982. A few years later, Lou and May sold the business to Jeff and Jules and moved to Florida for their retirement. The Levittown store was closed around 1987 because of a lease disagreement. Lou Krenzel passed away in December of 1995, and May continues to live in southern Florida. In 1997, Jeff sold his share of the business to Jules due to health problems. Jeff later passed away in May of 1998, from heart complications. Jules Krenzel continues, to this day, to run the two stores in the Krenzel family style; that is to sell their products at reduced prices and bring the customers a variety of interesting items in the always changing surplus market. Still buying, selling and trading since 1974.

Update Jan. 2008

Lou's Surplus is happy to announce the opening of our new store. Our new store is in the Zern's Farmer Market located in Gilbertsville, PA on Rt. 73 - 1/2 miles east of Rt. 100. We are planning to open Feb, 2008 with a store over 3,000 SQ Feet.

We will continue to have our store at the Green Dragon Market in Ephrata PA along with our new location. My wife Louisa and I are happy to have this new location in store#10 in Zern's. It's is one of the largest stores in the market. We know it will take some time to get the store up and running at 100%. We are working very hard to bring you another Lou's Surplus store.

Our store hours are Friday 2PM - 10PM • Saturday 11AM - 10PM
Our phone : 610-367-1082

A link has been provided for the Zern's Farmer Market. That will give you market information and directions.

Update as of Jan. 05  

Starting in Jan. 2005 Lou’s will no longer continue to have a location in Quakertown Farmers Market after 27 years.  

Starting back in 2003 the US economy seemed to go down, well at least my business did, especially in my Quakertown location. At the same time the manager and owner of the Quakertown Farmers Market continued to raise their rent at the same time adding surcharges to their renters. With the drop off in business combined with these increases I had to take some action for the survival of the business. As the increases kept coming the concerns of my store’s conditions seemed to decrease. I would have liked to have stayed another year through 2004 and make a decision to continue through 2005 and beyond but I was unable to work out any agreement or have a understanding with the owner and management of the market. The manager of the market made verbal attacks at me and when I addressed this to the owner, he sided with his manager and was unconcerned with my well being as a major store at the market. At that time it was clear I could not continue to stay and pay rent to people like this and the way they conduct business. So in Jan. 2004 I made my decision not to give good money to a corporation with no good intentions.  

As the owner told me in a letter he wrote: “We rented your space before you were here and we will rent it after you leave--- Good luck in the future.” There comes a time in a person’s life when principle out weighs any amount of money. That time is now for me. Let me make it clear that I made the decision to end my lease with these people as a matter of principle rather than how good or bad my business was at the Quakertown Farmers Market.  

I’m sorry for any disappointments with my customers who have supported my store in Quakertown and I would like to thank all of the people and customers my family and I have dealt with and met in our 27 years there.  

We will continue to be open at our only location at the Green Dragon Farmers Market as we have done for the past 30 years.

 Thank You and God Bless ,

                                                               Jules Krenzel

 

Feel free to write, call, fax or e-mail with any questions, comments or suggestions.  We accept the following major credit cards: Visa, MasterCard, Novus-Discover,.

 

Jules Krenzel
Proprietor

 

 

LOCATION

 

GREEN DRAGON FARMERS
MARKET
(Lancaster County)
955 N. State Street
Ephrata,  PA  17522
(717) 738-1498
Fri. 8 am -  9 pm

MapQuest Directions

LOU'S OFFICE
1183 Mountain View Drive
Quakertown, PA 18951
Phone: (215) 529-7388
Fax: (215) 529-7049
email: LousSurplus@yahoo.com

ZERNS FARMERS
MARKET
1100 East Philadelphia Avenue,
Gilbertsville, PA 19525
1/2 mile east of the intersection of
Route 100 & Route 73

Fri 2 pm - 10 pm Sat 11 am - 10 pm

MapQuest Directions

Directions to Zern's Farmers Market - Link to MapQuest for Directions

Directions to Green Dragon Farmers Market - Link to MapQuest for Directions

 

Q.  Where do you get all this stuff?

A.  Often I’m asked this question, and usually I’ll ask the customer what particular item or items they are asking about.  Almost every item has a story behind it.  So, if they are not talking about a specific item, I’ll answer, that I have been in this business for over 25 years.  I have many contacts throughout the United States, but most often I obtain the merchandise within the local area.  I attend many auctions throughout the area looking for hardware items, industrial surplus, fasteners, G.I. surplus, general merchandise, and much more.  About 25% is from the general public or companies or corporations contacting us.  Many companies would rather sell their excess, surplus or obsolete goods rather than scrap or dispose of them.  If you have a quantity of goods, give us a call.  We would be interested to hear your story. 


Q.  Why should I shop at your store rather than other hardware
      stores

A.  Lou’s Surplus sells the same or similar items that you find in most hardware stores with one major difference.  In most cases we’ll sell it for much less.  We don’t have the fancy fixtures or higher overhead that the big chain stores have.  We also try to sell items in bulk form (not packages), like the big guys.  This way you can buy the quantity and amount you want at sometimes half the price of most other hardware stores.  We don’t carry a line of power tools but carry most accessories for them.  We have many hard to find, unique, unusual and scarce items that other stores don’t carry.  The ladies find our cabinet hardware (handles, knobs, etc.) section to be the cheapest prices around.  We often are more than ½ off the price of the other guys.  Come check it out for yourself, you won’t be disappointed. 
 

Q.  You are open only on the week-ends.  What do you do the
       rest of the week?

A.  During the week (Monday to Thursday) my time is used to accomplish many things besides my personal things I need to do.  I’m often out looking for deals to buy or sell.  The surplus business is very unique.  In this business, you often have to buy in large quantities and/or do so in short time because the surplus items won’t be around long.  They are often sold to the first buyer to inspect the deal.  On the other hand, I may attend a sealed bid or spot bid auction which requires one day for inspection before the auction, one day to attend the auction and another day to make pickups.  Also, having two stores and two warehouses, I’m often going back and forth to them to keep them stocked and filled.  As anyone who owns a business can tell you, there is always something going on that you have to accomplish, but sometimes during a slow week I take time for some R & R. 

 

Q.  Why don’t you like to be referred to as an Army-Navy Store?

A.  Now-a-days most Army-Navy Stores are more like clothing stores, carrying very little in real G.I. surplus.  Most of them are carrying jeans, sneakers, cowboy boots, hiking and camping goods.  Some may carry camo cloths and G.I. boots but usually they are copies.  Army-Navy stores that carry real G.I. stuff sell these items at inflated prices due to the fact that they have to buy from wholesale distributors and  not from the government in order to have all the sizes in stock, especially the larger sizes of clothing and boots.  Lou’s Surplus does not try to be like them.  I only buy from the government or companies or individuals that will sell at low prices!  The drawback is I don’t have the range of sizes or types of G.I. surplus, but what I do have, I sell at surplus store prices not Army-Navy Store prices.  Also, with the government downsizing the military bases, it’s getting much harder to obtain G.I. surplus.  My sources are dwindling down more and more every year.  Years ago, Lou’s carried a lot more G.I. clothing, boots, back packs, duffle bags etc. etc.  Now-a-days, our efforts and energy are geared toward the hardware end of the business.  Anyone who has been in one of our stores knows that we are more of a hardware store then an Army-Navy store and have always been that way!  But, many people passing by the store make comments like, “Let’s check out the Army-Navy store”.  Hopefully (and soon), they will say, “Let’s check out the hardware/surplus store”.  And that is why I don’t like to be called an Army-Navy store!!! 

 

Q.  Why was I your last hope?

A. "I've been every where, you're my last hope!"  This is becoming a very common phrase that I have been hearing more and more at Lou's Surplus.  I hear this from my customers about as much as I hear the question "Where do you get all this stuff?".  Often a customer will say " I've been every where you're my last hope!"  Very often I have the item they want or  something they could substitute to do the job.  Sometimes we suggest a different item or method to accomplish the same result.  Some things the customers need aren't hard for Lou's Surplus to come by, but my customers tell me they've been to many stores and finally came to Lou's.    Whether or not we have the item the customer is looking for I always ask - "Why didn't you come here first?"  I should be your first choice not your last hope.

 

Lou's DisclaimerDue to the nature of the surplus business, we are constantly buying & selling surplus products. This may cause our inventory to change due to availability of specific items.  Also new Items are being added daily and other items may no longer be in stock.  At this time we are not able to process online orders.  Hopefully sometime in the near future we will be equipped to do so, but for now we will be happy to answer any product questions via e-mail, telephone or in person at our two locations.